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FAQ
What is your typical workflow from small scale to pilot scale for a new yeast/bacteria/fungal based project?
Optimize process at 1.5L scale to test conditions quickly and inexpensively.
Scale up to 15L (glass vessel) or 20L (stainless steel vessel).
Finalize conditions and scale to 500L for pilot development, validation, or regulatory data.
Optional 1500L scale available for additional sample production.
DSP development can iterate at 1.5L or 15L scales to save on consumables.
How long does the entire scale-up process usually take, assuming this is a new strain that hasn't been scaled previously?
Approximately 6 weeks if the goal is reaching 500L quickly using existing KPIs.
Speed-run includes one 1.5L validation batch and one 15L incremental scaling batch.
Approximately 10 to 12 weeks if the goal is full optimization of all process KPIs.
Optimization involves three batches at 1.5L (8 fermenters each) and three batches at 15L.
Exact timelines fluctuate based on real-time experimental results.
What type of strains do you typically handle? Can you work with BSL-2 organisms?
Handle bacteria, yeast, and fungal strains (e.g., E. coli, Pichia pastoris, Trichoderma reesei, Bacillus).
Fully integrated fermentation and downstream processing (DSP) capabilities.
Certified for BSL-2 work in a dedicated bench-scale lab.
Regularly execute 1.5L to 15L fermentation runs for BSL-2 organisms.
Are you equipped to support fermentation systems that require methanol?
Equipped to safely handle methanol-based processes.
Capabilities exist at both bench-scale and pilot-scale levels.
Methanol-based runs are performed routinely.
What materials, documentation, or strain information are required to initiate a project?
Early-stage projects require basic strain characteristics and preliminary process info.
Pilot-scale transfers require standard tech transfer packages (SOPs, batch records, parameters).
Comfortable operating with limited knowledge due to internal expertise in experimental design.
Detailed in-house experimental results help accelerate the onboarding and scaling process.
Do you offer downstream processing (DSP) services such as purification or lyophilization?
Comprehensive in-house DSP: cell harvest, lysis, clarification, purification, and concentration.
TFF capabilities utilizing all four industrial membranes.
Centrifugation and multiple chromatography methods.
Drying services including spray drying and freeze drying (lyophilization).
In what formats can you deliver protein and final products?
Dried formats: Freeze-dried, spray-dried, or vacuum-dried.
Liquid formats: Formulated solutions at specified concentrations and buffer conditions.
Custom formats available upon request.
Do you offer activity assays or other analytical services for the proteins produced?
Routine protein analytics: SDS-PAGE, Western Blots, and purity assays.
Functional testing: Activity assays and content assays.
Safety/Regulatory testing: Residual DNA tests.
Specialized/Certified analytics provided via third-party partners (Merieux, Eurofins).
Do you follow protocols we provide, or do you also offer process optimization services?
Can follow client SOPs as-is for direct execution.
Offer active bioprocess optimization with run-by-run feedback.
Proposed designs for future experiments based on iterative results.
Client retains final approval on all technical directions and experimental designs.
Are there any specific customs or biosafety documents required to send our engineered strains to your site?
Typically no special documents required for initial shipment.
Established logistics for international shipping (UK, EU, Australia, etc.).
USDA/APHIS permit support for regulatory filings and environmental authorizations.
How do you handle each client's confidentiality and IP?
All projects onboarded and managed under strict confidentiality.
Clients maintain 100% ownership of IP developed during process optimization.
Secure management of sensitive strain data and process information.
Do you have GMP capabilities or partners in case these are needed in the future?
Partnerships with GMP facilities for process graduation.
Assist in designing economical process packages suited for GMP requirements.
Transition support from pilot development to certified production.
Do you have the capacity for 1000L or larger fermentation runs? If not, do you collaborate with other providers?
In-house capacity up to 1500L with full DSP.
Third-party partnerships for large-scale production (e.g., 4x25,000L).
Early scheduling and collaboration ensure asset availability for scale-up.
What is your pricing model, and what does day-to-day collaboration look like?
Rate sheets provided for each scale and DSP type for flexible asset booking.
Whole-package proposals available for fixed-scope deliverables and timelines.
Dedicated Program Manager handles scheduling, resources, and reporting.
Dedicated Project Lead manages experimental design and technical communication.
What tools do you have in-house for data management and advanced analysis?
Proprietary LIMS software to track fermentation and DSP data in a secure database.
In-house automation for minute-by-minute recording of DSP operations.
Interactive dashboards for data plotting and parameter analysis.
AI/ML tools including LLMs for automated fermentation run interpretation and summaries.
How do you improve project KPIs and process scalability through data insights?
Proprietary ML platform featuring a 'Ferm Design Co-Pilot'.
Optimizes media, induction timing, DO cascade, and feeding strategies.
Refines DSP parameters like TFF flow rates and chromatography resins.
Uses data-driven insights to maximize project-specific KPIs.
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