Last updated: 24 August 2026
This statement explains what information we collect when you use bostonbioprocess.com, why we collect it, and what choices you have.
Boston Bioprocess, Inc. operates this website. This statement explains what information we collect when you visit bostonbioprocess.com, why we collect it, and who we share it with.
If you fill in our contact form, we collect the information you enter so we can respond to your enquiry:
We use the details you submit to reply to you, to answer questions about our services, and to keep a record of the enquiry. Contact form submissions are sent to us by email using Amazon Web Services (AWS) Simple Email Service.
We do not sell your personal information. We do not use the details you submit to send you marketing you have not asked for.
Like most websites, we collect some information automatically to understand how the site is used and how people find us. We use Google Analytics, loaded through Google Tag Manager, along with Google Ads and the LinkedIn Insight Tag.
This is collected using cookies and similar browser storage, and may include:
We advertise on Google. To measure which advertisements lead to enquiries, our Google tag uses a Google Ads feature called enhanced conversions. When you submit a form, your email address is converted into an irreversible code (a hash) on your device and sent to Google, which compares it against its own records to confirm whether an advertisement led to your enquiry.
Google does not receive your email address itself, only that code, and we do not receive any additional information about you in return.
When you arrive on the site we store information about how you got here — the advertisement you clicked, or the campaign link you followed — in your browser for the duration of your visit. If you then submit the contact form, that information is included with your enquiry.
This tells us which of our marketing efforts are working. It is stored in your browser only for the current session and is discarded when you close it.
We share information with the service providers that help us run this site and our marketing:
You can control or refuse cookies through your browser settings. Blocking them will not stop you using this site.
You can opt out of Google Analytics across all websites using the Google Analytics Opt-out Browser Add-on, and you can control the advertising you see through Google's own ad settings.
If you would like us to delete the details you sent us through the contact form, email us at the address below and we will do so.
If you become a customer, we keep your details for as long as we are working together, and for seven years afterwards in line with normal business and tax record retention.
If you get in touch but we do not go on to work together, we keep your details for three years after we last had meaningful contact with you, and then delete them. Our sales cycles are long, so this is deliberately generous — it means we still have your details if you come back to us a year or two later.
Analytics data is retained according to the retention setting on our Google Analytics property.
If you would like your details removed sooner, email us at the address below and we will do so.
This site is intended for visitors in the United States, and information we collect is processed there. We do not currently direct this site or our advertising at visitors in the European Economic Area or the United Kingdom, and this statement does not describe rights under the GDPR.
This is a business website and is not directed at children. We do not knowingly collect information from anyone under 16.
If we change how we handle information, we will update this page and change the date at the top. We would encourage you to check it from time to time.
Questions about this page? Email hello@bostonbioprocess.com or write to us at 60 Hazelwood Dr., Champaign, IL 61820.